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iolo DriveScrubber TM Version 2.0a 12/20/02 Copyright (c) 2002 iolo technologies, LLC All Rights Reserved ----------------------------------------------------------- CONTENTS LICENSING AGREEMENT INTRODUCTION OVERVIEW OF IOLO TECHNOLOGIES DRIVESCRUBBER PURPOSE KEY FEATURES SYSTEM REQUIREMENTS INSTALLING DRIVESCRUBBER - Installing from the DriveScrubber CD - Installing from a downloaded DriveScrubber installation file CREATING A BOOTABLE DISKETTE USING DRIVESCRUBBER STARTING DRIVESCRUBBER - DriveScrubber's Initial Screen - Licensing Details Screen SELECTING THE DRIVE (S) TO WIPE SELECTING A DATA WIPING METHOD - Single Overwrite - Seven Overwrite - Gutmann's Maximum Security Overwrite SELECTING WIPING OPTIONS - Verify Wiping - Wipe from end to beginning of drive - Perform an additional final wipe with all zeroes - Save US Department of Defense style log file - Allow interruption of wiping process - Enable option to skip drive currently being wiped STARTING THE WIPE DETAILS AND OPTIONS AVAILABLE DURING THE WIPING PROCESS - Notes about wiping different types of drives VIEWING/PRINTING LOGS WEBUPDATE WEBUPDATE INTRODUCTION USING THE WEBUPDATE TOOL - Configuring WebUpdate options - Downloading Updates - Installing Updates - Completing the Update WEBUPDATE: OPTIONS - Automatically Check for Updates Every X Days - Connect using a Proxy Server PURCHASING INFORMATION DIFFERENCES BETWEEN DRIVESCRUBBER PERSONAL AND PROFESSIONAL - How to Upgrade LICENSING DRIVESCRUBBER - Tips for successfully entering your licensing information LICENSING DRIVESCRUBBER FOR MORE THAN ONE COMPUTER CONTACTING IOLO TECHNOLOGIES ----------------------------------------------------------- ------------------- LICENSING AGREEMENT ------------------- Use of DriveScrubber for any period of time binds you to this license agreement. Please read and understand it before using the software. DRIVESCRUBBER LICENSE AGREEMENT IOLO TECHNOLOGIES, LLC DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE OR DOCUMENTATION. SHOULD THE PROGRAM PROVE DEFECTIVE, THE PURCHASER ASSUMES THE RISK OF PAYING THE ENTIRECOST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION AND ANY INCIDENTAL,SPECIAL, OR CONSEQUENTIAL DAMAGES. IN NO EVENT WILL IOLO TECHNOLOGIES, LLC BELIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION TO DAMAGES FORLOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OR THE INABILITY TO USE THIS PRODUCT EVENIF IOLO TECHNOLOGIES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, IOLO TECHNOLOGIES, LLC SHALL HAVE NO LIABILITY FOR ANY DATASTORED OR PROCESSED WITH THIS SOFTWARE, INCLUDING THE COSTS OF RECOVERING SUCHDATA. AS A RESULT, THIS SOFTWARE AND DOCUMENTATION ARE LICENSED "AS IS" AND YOU, THE LICENSEE, ARE ASSUMING THE ENTIRE RISK AS TO ITS QUALITY AND PERFORMANCE. Information in this document is subject to change without notice and does not represent a commitment on the part of Iolo Technologies, LLC. The software described in this document is furnished under this license agreement. The software may be used or copied only under the terms of the agreement. It is against the law to copy the software on any medium except as specifically allowed in the license agreement. USE OF THIS PRODUCT FOR ANY PERIOD OF TIME CONSTITUTES YOUR ACCEPTANCE OF THIS AGREEMENT AND SUBJECTS YOU TO ITS CONTENTS. US GOVERNMENT RESTRICTED RIGHTS Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subdivision (b)(3)(ii) of the Rights in Technical Data and Computer Software clause at 25 2.227-7013. Contractor / manufacturer is: IOLO TECHNOLOGIES, LLC 145 North Sierra Madre Blvd., Suite 1 Pasadena, CA 91107 Copyright and Trademark Acknowledgments DriveScrubber is copyright 2001-2002, Iolo Technologies, LLC. The DriveScrubbersoftware, name, logo, documentation, and the Iolo Technologies, LLC logo are trademarks of Iolo Technologies, LLC. Windows, Windows 95, Windows 98, Windows 2000, Windows Millennium, Windows Me, Windows XP, and Windows NT are trademarks of Microsoft Corporation. All other trademarks are property of their respective owners. ------------ INTRODUCTION ------------ Formatting a disk is one of the most common ways to erase all files from the disk. It is commonly assumed that after the format procedure, all files are erased and inaccessible, and may essentially be forgotten about. Here is the other side of the story: When a hard drive is erased using standard "Format" methods, the magnetic media within the hard drive (alarmingly) retains all original data. Recovering from a format, be it accidental or intentional, is usually very simple. In fact, all one needs is the proper software which is easily accesible and sometimes free, or a knowledgable technician with the right tools, and a disk Format can be 100% UNDONE. What this means: It is common for hard drives, floppy disks, and computers to be exchanged, sold,donated, and transferred to different people or even various departments withinan organization. When this happens, all files that were supposedly cleaned froma hard drive by formatting or deleting are usually 100% intact, and can be easily recovered with simple, low-cost software! With age-old recovery techniques, one can recover: - Passwords - Pictures, movies, sounds, and other multimedia files - Web browsing history - Private e-mail messages - Valuable corporate secrets - Personal files or confidential letters - Bank or credit card information - Confidential user Information Conclusion: If personal or corporate security is at all of interest, one cannot trust the standard method of cleaning a drive (i.e. by formatting a drive or deleting personal files) as a method of protection. An independent, more secure method must be used to ensure that your personal and corporate secrets are not at risk! This is where DriveScrubber comes in. ------------------------------------------- OVERVIEW OF IOLO TECHNOLOGIES DRIVESCRUBBER ------------------------------------------- PURPOSE iolo technologies DriveScrubber is a product designed to remove all traces and remnants of information from your hard drive. DriveScrubber eliminates data from every area of the hard drive, including all boot, file, operating system, and even unused space locations. Every bit, byte, sector, cluster, and track of the drive is overwritten and all data and files are destroyed beyond recovery (without damaging the disk itself). After using DriveScrubber, the drive appears "as new" and can be re-used as such, without fear of disclosing personal information or any data that previously resided therein. DriveScrubber is equipped with the latest in data-wiping technology which makes it easy and affordable for anyone from home users to mission critical governmentand military agencies to ensure the type of data security that today's privacy-conscious environment demands. KEY FEATURES DriveScrubber is equipped with the following features: - Data removal techniques specially designed to eradicate data, making future recovery completely impossible, even by the most sophisticated methods. - Sector over-write algorithms that exceed standards set forth by the specifications issued from the United States Department of Defense and other international military and governmental agencies. - The ability to verify all sector overwrites performed, thus assuring that all data is gone from a technical level, once and for all. - Logging features that meet government and military data destruction record specifications, providing an easy method of keeping track of processed drives. - Compatibility with all hard drives and drive interfaces (SCSI, IDE, etc.) regardless of their file systems (FAT12, FAT16, FAT32, NTFS, FFS, EXT2FS, etc.), even if there is NO File System on the drive! ANY drive formatted using ANY operating system can be cleaned; Windows 3.x, 95/98/ME, and NT/2000/XP, as well as Linux, Unix and Macintosh. (NOTE: DriveScrubber will not boot on a Macintosh computer or certain Unix systems. However, by removing a Macintosh or Unix drive and connecting it to an x86/Intel-compatible PC, you can then use DriveScrubber to wipe that drive.) ------------------- SYSTEM REQUIREMENTS ------------------- To use DriveScrubber, the following items are required: - Any x86/Intel-compatible PC - Floppy drive - A hard drive attached by internal cable to the above system DriveScrubber is a "DOS" based application, and can be run on any Intel-based PC without the need for a pre-installed operating system. If a hard drive is detected by the PC's BIOS or CMOS it will be available to DriveScrubber. DriveScrubber uses intricate, low-level processes to read the number of drives attached to the system. This ensures that setup and operation is as simple as possible. ------------------------ INSTALLING DRIVESCRUBBER ------------------------ If you don't already have a bootable DriveScrubber floppy diskette, you may create one using the following methods: Installing from the DriveScrubber CD Insert the DriveScrubber installation CD into a PC running Windows 95 or above and installation should begin automatically. If installation does not begin, select START with your mouse and then select RUN. Type: d:\setup.exe and then select OK (where "d" is the letter of your CDROM). Installing from a downloaded DriveScrubber installation file If you have downloaded DriveScrubber from a website, locate the DriveScrubber.exe installation file and Double Click to start the installation. Typically, when downloading a file, it is good practice to download the files where they will be easy to locate on your system (i.e., on the 'Desktop' of your computer). The installation screen will appear recommending that you close all other open applications. Read, follow the instructions, and proceed with the installation by selecting the button labeled "Next" (or to cancel the installation select the "Cancel" button). ------- CREATING A BOOTABLE DISKETTE To create a bootable floppy diskette with the DriveScrubber executable on it, start the DriveScrubber bootable floppy creator by selecting its item located in the corresponding program group in the Windows Start Menu. By default, DriveScrubber's program group in Windows is "Start >Programs-> iolo DriveScrubber->Create DriveScrubber Bootable Floppy". - Once the bootdisk creator is started, you will have the option of creating a floppy on the A: drive or the B: drive. - Selecting "Install DriveScrubber Now" will begin the process and a prompt will appear to insert a formatted floppy into the appropriate drive. - Selecting "Ok" will initiate the creation of the bootable DriveScrubber floppy. - Once the process completes: - Select "Reboot Now" to restart your machine and boot from the DriveScrubber floppy - Select "Create another disk" to make another bootable DriveScrubber floppy disk - Select "Exit" to exit the disk creator. Once the bootable diskette is created you can begin using DriveScrubber to wipe drives on a computer. ------------------- USING DRIVESCRUBBER ------------------- STARTING DRIVESCRUBBER To start DriveScrubber, one needs a DriveScrubber floppy diskette, a floppy drive and a hard disk or floppy disk to wipe. DriveScrubber may only be run in DOS mode and the computer must be able to boot from a floppy diskette, so a form of DOS is included on the bootable diskette, in order to boot the computer properly. Simply insert the DriveScrubber diskette into the floppy drive, and turn on the computer. Once the computer is booted, DriveScrubber will be started automatically. (NOTE: If the DriveScrubber application does not automatically boot when you start your computer, ensure that your computer's BIOS or CMOS is set to boot from the floppy drive first.) (NOTE: You cannot run DriveScrubber from a Windows-based Command prompt or DOS prompt. You must boot the computer specifically using DriveScrubber's floppy disk. A form of DOS is included on the bootable floppy diskette.) DriveScrubber's Initial Screen The first screen that is displayed shows a brief description of the DriveScrubber product. To proceed, press ENTER. Licensing Details Screen If the copy of DriveScrubber that is running has not been licensed yet, the next screen will display information about the DriveScrubber trial period, and how to license the product. From this screen you can print an order form by pressing the Alt and P keys. You may also enter licensing information received following your purchase of the product by pressing Alt + L. (NOTE: At any time during the DriveScrubber configuration, you may use the ESC key to interrupt and/or exit the program.) Press ENTER to proceed to the next screen which will allow you to select the drives to wipe. ------- SELECTING THE DRIVE (S) TO WIPE This screen allows the selection of the drive(s) that need to be wiped. Simply use the up and down arrow keys on your keyboard to choose the drive or drives that you wish to wipe, and press the SPACE bar to toggle their selection. An X character near a corresponding drive means that the drive will be included in the wiping process. At this screen, press ENTER to continue to the Wiping Methods screen. Press the BACKSPACE key to go back to the Trial screen. ------- SELECTING A DATA WIPING METHOD This screen enables you to select the method to used when wiping your drive. These wiping methods each have different features, and a decision should be made based on which of these features are necessary for your drive wiping and security requirements. As a general rule, the more secure the wiping process, the longer it will take to complete, and vice versa. Single Overwrite: This method is the fastest, and blocks all software-based methods for recovering data. This includes sector readers, hex editors, undeletion and unformatting software, as well as others. This method writes the hexadecimal "Zero" code to each sector of the drive, thereby effectively eradicating all data and preventing recovery from software-based recovery methods. Seven Overwrite: While software methods for recovering data are the most widely used, there are still other ways for recovering deleted and/or formatted data. Some of these methods involve thousands of dollars worth of equipment and tools such as electron microscopes and other elaborate devices. Remember, if the information contained on your drive is valuable enough to someone else, the risk of illegal recovery is significant, regardless of the costs involved. For security efforts that require the highest level of attention to detail, DriveScrubber includes a data elimination algorithm which is compliant with the US Defense Department Standard 5220.22. This involves seven exhaustive overwrites of all sectors of the drive, ensuring that no attempted method will be able to recover the data, be it hardware or software based, and regardless of its level of sophistication. Gutmann's Maximum Security Overwrite: There are some organizations that look to private standards when determining their data elimination methods. Some private standards are even more rigorous than those of the United States Department of Defense. One such protocol is the called Gutmann's Security Standard, which mandates that the sectors of the magnetic media must be over-written a total of thirty-five times, using certain random patterns to ensure that all data is permanently removed from the hard drive, once and for all. One drawback of this method is that, due to the complicated operations involved, it requires a much longer time to wipe a hard drive than the standard 'Single Overwrite' and 'Seven Overwrite' methods. Use the arrow keys to move over the method that you wish to use. Press the SPACE bar to select this option, and ENTER to proceed to the next screen. ------- SELECTING WIPING OPTIONS This is the screen used for selecting Wiping Options. These are options that change the way DriveScrubber operates before, during, and after it wipes a drive or set of drives. These items allow for extra security, safety, or logging features. Use your arrow keys and space bar to move amongst and select the available options. Verify Wiping: This option enables a Write Verify action for every sector over-written. This means that whenever a sector of the hard drive is erased, that sector is read one last time to make sure that it has been erased properly. Note that this option increases the time required for wiping. (NOTE: Increase in time is relative to the size of the drive.) DEFAULT: OFF Wipe from end to beginning of drive: In a normal wipe operation, the drive is erased starting at the first possible sector (Or the Zero Sector), and the writing is continued until the end of the drive is reached. With this option selected, the writing process is begun at the LAST sector in the drive, and is continued backward until it reaches the FIRST sector. One effect of this is that the drive partition information is not destroyed until very late in the wiping process. The Master Boot Record (MBR), which is the part of the drive that contains partition information, is located very close to the beginning of the drive. This means that it is much easier to cancel the wiping process without losing all partition information, since the MBR is one of the last areas of the drive to be wiped. Retaining partition information on a drive will often still allow you to boot from it and even access some files, even if another part of the drive has been wiped. DEFAULT: OFF Perform an additional final wipe with all zeroes: This provides added security to the wiping process. Regardless of other options or methods selected, this option will proceed with a Final write of "0" to each sector of the hard drive. When using wiping methods other than the standard Single Overwrite method, random data or a specific pattern may be used to overwrite the drive. In these cases, this option finishes the wipe by filling the drive with zeroes. In addition to extra security, performing a final zero-character wipe to the drive surface effectively eliminates any unique patterns that may have been left on the drive, potentially linking the source of the wipe to DriveScrubber. DEFAULT: OFF Save US Department of Defense style log file: Most organizations require standards to be followed when handling data. One such standard is in the way the "purging" of magnetic storage systems is performed and logged. Detailed logging features are required by the US Department of Defense, and DriveScrubber includes these features. DEFAULT: OFF Allow interruption of wiping process: This option, enabled by default, allows you to pause, resume, and/or stop the wiping process after it has been started. This feature may be required to halt a wiping process in an emergency, or in order to change the options associated with the wipe process and resume. If this option is disabled, it WILL NOT ALLOW you to halt the wiping after it has begun. (NOTE: If the wiping process is interrupted, your hard drive may still have some recoverable files and data.) DEFAULT: ON Enable option to skip drive currently being wiped: This option allows you to skip the current drive when wiping, and is designed to speed-up certain automated multiple hard drive wiping procedures via allowing for potential manual intervention. DEFAULT: ON ------- STARTING THE WIPE In the final confirmation screen before the wipe begins, the list of drives to be wiped will be displayed in the "Drives to be wiped" section of this screen. The specified wiping method is displayed below this section. This screen is the final opportunity to assess the operations one final time before initiating the data destroying procedure. *** CAUTION!!! *** THIS IS THE FINAL CONFIRMATION SCREEN BEFORE THE SELECTED DRIVE(S) WILL BE WIPED OF ALL DATA. PLEASE EXERCISE EXTREME CAUTION BEFORE PROCEDING! To start wiping, simultaneously hold down the Ctrl, Alt, Shift and W keys, and then release them. Once the wiping process has begun, you will be presented with a synopsis of information related to the procedure. DETAILS AND OPTIONS AVAILABLE DURING THE WIPING PROCESS The following information is available during a drive wiping procedure: - A list of the drives to be wiped is displayed at all times at the top of the wiping screen. - Listed below is the wiping method for this drive wipe session. - Stretching from left to right is a graphical representation of the progress of the wipe. This shows at a glance how much of the wipe has been completed for the current drive. - Below this progress bar, the disk write method is displayed. For hard drives, this is normally "Block" writing, and for Floppy diskettes, the write method used is normally "512 byte sectors". After a moment, below the disk write method, additional information is displayed. The time to write one "pass" is displayed in seconds, as well as a size for each pass. The amount of data that is able to be wiped during one second intervals is also displayed for quick reference. Finally, an estimated time to finish is also visible. Notes about wiping different types of drives 1. As a general rule, newer drives will be able to complete a wiping operation much faster than older drives. 2. The speed of the motherboard and CPU has a direct effect on the speed of the procedure 3. Most SCSI drives will be faster than their IDE/EIDE counterparts, provided they are formatted using standard 32 sector-per-track framework. 4. Floppy drives will be much faster when only a single overwrite pass is used. Any additional writing or reading during the procedure will exponentially decrease the speed thereof. The mechanics inside floppy drives that facilitate reading and writing are much slower than those in hard drives, and each extra "step" incurs additional mechanical action. To cancel the current drive and move to the next drive in the list to wipe, press the ALT and S keys at any time during the wipe process. If you wish to cancel the entire operation and return to the DOS prompt, press ESC at any time during the wipe process. ------- VIEWING/PRINTING LOGS When the wiping operation is complete, you are then able to view or print a log report. To view/print the log, simply press the V key. From the log viewer, you may print the log by pressing the ALT and P keys. This will print the entire log to the LPT1 printer port. An external printer must be directly connected to the printer port of your computer in order to print logs directly from DriveScrubber (printers connected via network are not available). If you press N to indicate that you do not wish to wipe more drives, DriveScrubber will exit and the DOS command prompt will be displayed. ------- --------- WEBUPDATE --------- WEBUPDATE INTRODUCTION One of the best ways to keep your software investment in top shape is to regularly check for and install available product updates. Software updates address incompatibility issues, add features, and expand existing functions and is an important responsibility of owning a computer. Unfortunately, the process of checking for and obtaining updates to your favorite software is often plagued with inconvenience and time-consuming searching, thus most people subscribe to an "if it isn't broken, don't fix it" mentality with regards to keeping their software up to date. To combat the problems normally associated with keeping a software product up to date, iolo technologies has developed an extremely convenient and easy to use tool called iolo WebUpdate(tm). WebUpdate was created in order to provide owners of iolo products with an extremely easy to use and convenient solution when it comes to product updates. WebUpdate can automatically connect to an iolo update server using the Internet and check for the existence of available product updates based on the version of the product you are currently using. If updates are found, WebUpdate lists them with descriptions, and allows you to automatically download them to and install them on your computer, seamlessly and painlessly replacing your existing version with the very latest available. Additionally, WebUpdate always remembers how long it's been since it last checked for available updates and can be set to remind you when (and even automatically perform the update process) every specified amount of time. With iolo WebUpdate, the process of staying up-to-date becomes as simple as clicking a few buttons! ------- USING THE WEBUPDATE TOOL The WebUpdate tool is accessed by selecting the button labeled Help, and then selecting the option labeled Check for product updates, located on DriveScrubber's main screen. Once the main WebUpdate screen appears, you must select the button labeled "Next" to connect to an iolo update server and check for any available updates. WebUpdate will then list any available updates and their description. Configuring WebUpdate options If you would like to modify the options related to the way WebUpdate operates, select the button labeled Options while within the WebUpdate wizard. This will display a dialog with WebUpdate's modifiable preferences. For more information on WebUpdate's options see WebUpdate: Options below. Downloading Updates If updates are available, select the button labeled "Next" to begin downloading them. You will be presented with a status gauge as well as the estimated time it will take to complete the download process. Installing Updates Once all of the updates are downloaded, select the button labeled "Install Updates" to replace your existing version of DriveScrubber with the newly downloaded update files. Completing the Update Once DriveScrubber has been successfully updated, select the button labeled "Exit and Restart" to close down the currently running version of DriveScrubber and restart with the newly updated version . ------- WEBUPDATE: OPTIONS Automatically Check for Updates Every X Days Using this option you can modify two elements of the WebUpdate tool: 1) To toggle WebUpdate's automatic checking and reminder system, uncheck the box labeled Automatically check for updates every.... If this box is unchecked, WebUpdate will no longer remind you when it has been a certain amount of time since you have last checked for product updates. 2) To adjust the amount of days WebUpdate waits before checking for new updates, enter a new value in the box labeled Automatically check for updates every.... The minimum amount of days WebUpdate will wait is one day, and the maximum it will is 360 days. Connect using a Proxy Server If you or your company uses a proxy server to access the internet you will need to specify this before using WebUpdate. Use the following steps to set up WebUpdate for use via a proxy server: 1) Select the button labeled Options from the main WebUpdate wizard 2) Check the box labeled Connect using a Proxy Server. 3) In the box labeled Proxy Server, specify the server name or address 4) In the box labeled Proxy username, specify your username for use with the proxy server 5) In the box labeled Password, specify your password for the proxy server 6) Select the button labeled OK. ------- ---------------------- PURCHASING INFORMATION ---------------------- We sincerely hope that DriveScrubber proves itself a valuable addition to your set of system tools. We've put together some information to make it easy for you to purchase a licensed copy of the software or upgrade your existing license in a fast and convenient manner. To purchase a license instantly and securely online, with immediate download delivery available, go to http://www.iolo.com/order or call iolo technologies toll-free at 1-877-239-4656. What do I get if I purchase? - Free unlimited access to web, e-mail, telephone and fax based technical support privileges. - Free upgrades to all minor updates (e.g. 2.0 to 2.1 to 2.2, etc.) and all service releases / fixes. - Notification of and generous discounts on all new major version upgrades (e.g. version 2.0 to 3.0). - Great software created by people dedicated to providing quality products to their customers! How much does it cost? - Personal Edition: $29.95 (SRP) - Professional Edition: $89.95 (SRP) Instant and secure web-based ordering using a credit card For purchasing information go to http://www.iolo.com/order. Toll-free by telephone (8:00 AM-5:00PM, Mon-Fri, PST) - U.S. Orders: 1-877-239-IOLO - Non U.S. orders: 1-626-793-3993 By mail or fax You may fax or mail your order to us using the following information. Product is delivered when payment is received. Fax to: 1-626-793-1554 Mail / make checks payable to: iolo technologies, LLC 145 North Sierra Madre Blvd. Suite 1 Pasadena, CA 91107 USA I don't live in the Unites States. Do you have a reseller in my area? We probably do. Please either contact us by email at sales@iolo.com, or visit our website at http://www.iolo.com/order for more information. Can I use a purchase order? Yes, we accept corporate purchase orders, however we may request credit references prior to final approval and delivery. Our terms are net payment within 30 days of delivery. Purchase orders are encouraged for larger quantity orders. If a purchase order is submitted for an amounts under $100.00 there will be an additional $20.00 processing and handling fee added to the total due. Please note that for amounts less than $100.00 credit card payments are preferred. For more information please contact iolo technologies sales department at 1-877-239-4656 or e-mail sales@iolo.com I'd like to resell this product We are always looking for resellers interested in representing our products. If you are interested in reselling DriveScrubber or any other iolo technologies product please contact us at 1-626-793-3993 or var@iolo.com. (NOTE: Prices and availability are subject to change without notice.) ----------------------------------------------------------- DIFFERENCES BETWEEN DRIVESCRUBBER PERSONAL AND PROFESSIONAL ----------------------------------------------------------- DriveScrubber is offered in two different versions, tailored to your security requirements: DriveScrubber Personal Edition $29.95 (SRP) - Protection from all software-based data recovery tools such as "unformat" or "disk recovery" software products, hex/sector/disk editors, etc. DriveScrubber Professional Edition $89.95 (SRP) All features and functions contained in Personal Edition, plus: - Ability to overwrite drive data using mission-critical seven-pass US Department of Defense compliant data wiping algorithms. - Ability to overwrite drive data using a special ultra-secure 35-pass procedure as called for in the published Gutmann's Maximum Security specification. - Protection from all forms of advanced hardware-based recovery mechanisms such as specialized forensic techniques and electron microscopes - Full compliance with US (DoD 5220.22), German, and all other known published government-level data disposal security requirements Upgrade from DriveScrubber Personal to DriveScrubber Professional Edition $70 How to Upgrade If you are currently licensed as a DriveScrubber Personal Edition user and would like to upgrade to the Professional Edition, you may do so using the following steps: 1. Purchase an upgrade license online by going to http://www.iolo.com/order. 2. Enter your new licensing information. To do this, follow these steps: a. To enter licensing information into the DriveScrubber bootable floppy creator application i. Start the DriveScrubber bootable floppy creator ii. Select the button labeled Upgrade from the main screen iii. Select the option labeled Enter Upgrade Licensing Information iv. Enter the User ID and Serial Number received upon purchase into the window entitled License DriveScrubber. b. To enter licensing information into the DriveScrubber application itself, running on an existing bootable floppy i. Place the DriveScrubber floppy into your floppy drive and restart the computer ii. When DriveScrubber starts, press Alt+U to initiate the upgrade licensing process Enter the upgrade User ID and Serial number as prompted. ------- ----------------------- LICENSING DRIVESCRUBBER ----------------------- Tips for successfully entering your licensing information Below are some common mistakes that are made while attempting to license DriveScrubber: 1) Spaces anywhere in the User ID or Serial Number will result in an error. Correct Example: 12345-DR123-1234567890 Incorrect Example: 12 345 - sh 123 - 123456 7890 2) The User ID may include a "-" and a number at the end. This information is necessary. Correct Example: johndoe@domain.com-3 Incorrect Examples: - johndoe - John Doe - 3 - johndoe@domain.com - jo h nd oe @ domain .com - 3 3) The only letters in the serial number are DP or DR. Every other character is a number. The User ID is not case sensitive. 4) If your User ID appears as an email address, it must be the e-mail address shown in your invoice usually followed by a hyphen (dash) and a number. You may not substitute your current e-mail address for the address shown in the original invoice unless you have issued an updated User ID and corresponding serial number. (NOTE: If you purchased DriveScrubber from a reseller, this User ID will not appear as an email address.) (NOTE: Your licensing information is unique to your purchase of this product. Please keep this information private and safe.) 5) If after following these steps you receive a message relating to incorrect or invalid licensing information, please re-check the above steps once again to ensure that you are following them carefully. Please also verify that you are typing the information in exactly as it is shown on your invoice. ------- -------------------------------------------------- LICENSING DRIVESCRUBBER FOR MORE THAN ONE COMPUTER -------------------------------------------------- DriveScrubber is licensed on a "per-computer" basis. This means that you must purchase a license for each separate computer that it will be installed or used on, regardless of the number of people using the computers. Licenses are only sold in the blocks designated below. If you require any assistance before making a decision on a multi-computer license please do not hesitate to contact us at 1-877-239-4656 or sales@iolo.com. Multi-Computer Pricing Matrix Personal Edition Number of Computers Total Price 1-4 $29.95 each Up to 5 $99.95 Up to 10 $189.95 Up to 25 $449.95 Up to 50 $779.95 Up to 100 $1124.95 Up to 250 $2474.95 Up to 500 $3374.95 Up to 1000 $5249.95 1001+ Contact iolo technologies Professional Edition Number of Computers Total Price 1-4 $89.95 each Up to 5 $299.95 Up to 10 $599.95 Up to 25 $1299.95 Up to 50 $2299.95 Up to 100 $3399.95 Up to 250 $6999.95 Up to 500 $9999.95 Up to 1000 $14999.95 1001+ Contact iolo technologies Personal to Professional Upgrade Number of Computers Total Price 1-4 $70 each Up to 5 $225 Up to 10 $450 Up to 25 $900 Up to 50 $1600 Up to 100 $2500 Up to 250 $4750 Up to 500 $7000 Up to 1000 $10000 1001+ Contact iolo technologies ------- ---------------------------- CONTACTING IOLO TECHNOLOGIES ---------------------------- If ever during the course of your use of this product you require assistance beyond this documentation, please do not hesitate to contact iolo technologies using the following information: Web based Sales: http://www.iolo.com/order Web based Support: http://www.iolo.com/support Customer Service Phone: 626-793-3993 Technical Support Phone: 626-793-0506 -------